Architecture
Meditel360 is a cloud-based high availability platform. Healthcare personnel and patients can be anywhere.
Technology Functions
- Voice, chat and video one-on-one or multiparty conferencing
- Integration with professional and home-based diagnostic and monitoring devices
- Direct and ACD skills-based call routing
- Call Center features
- IVR, video push and automated dialing
- VoIP and PSTN Telephony
- HIPAA compliant storage
- Integration with EMR (Electronic Medical Records)
- Recordings and reports
- Clients work across all platforms as an app or in a browser
- Encryption, High availability and Geographical Distribution of the platform components.